Major AWS outage hits US-EAST-1, disrupting Amazon, Snapchat, Roblox, Perplexity and more. See the full up-to-date list of affected sites and recovery status.
A major Amazon Web Services outage on Oct 20, 2025, caused widespread disruption across dozens of popular websites and apps that rely on AWS cloud infrastructure. AWS reported increased error rates and elevated latencies primarily in the US-EAST-1 region, prompting service errors for customers worldwide. Platforms that reported interruptions include Amazon.com and Prime Video, voice assistant Alexa, social apps such as Snapchat, gaming platforms like Fortnite and Roblox, content tools including Canva and Vimeo, education platforms and testing services, and finance apps such as Robinhood and Coinbase.
Early diagnostics pointed to problems affecting core systems — notably DNS and database services (DynamoDB) — which cascaded into higher error rates across multiple AWS services and caused timeouts for applications that depend on those services. Several companies acknowledged outages and implemented workarounds while AWS published live status updates as engineers applied mitigations. Downdetector and official status pages showed a sharp spike in user reports during the outage window.
Impact patterns show three useful takeaways for users and site operators: first, single-region failures at a major cloud provider can rapidly affect global traffic and payments; second, companies should test multi-region redundancy and graceful degradation; third, consumers should expect intermittent delays across streaming, gaming, payments and collaboration tools during major cloud incidents. The list of affected services continues to be refined as platforms restore operations; check AWS Health and official provider feeds for the latest recovery timeline and confirmed service restorations.
