Deepinder Goyal vows ‘such s**t doesn’t happen’ on Zomato in apology to Bengaluru man
Zomato CEO Deepinder Goyal on Friday apologised to a customer after a customer flagged to him that he was being charged a fee for choosing the "veg mode" on the app to order vegetarian food. Bengaluru resident Rohit Ranjan took to LinkedIn to reveal that he was charged ₹2 as "veg mode enablement fee" on Zomato.
"Being a vegetarian in India these days feels like curse. Zomato’s latest masterstroke —introducing an 'extra charge' for the veg enablement fleet - has officially turned us into a premium subscription plan," the customer wrote, adding that being veg comes with a "luxury tag". The billionaire CEO responded to his post a day later, profusely apologizing for he termed was an "absolutely stupid" action on Zomato's end.